@extends('layouts.admin')
@section('title','Safety incident')
@section('heading',$incident->number)
@section('content')
<div class="form-grid">
    <section class="card"><h2 style="margin-top:0">Incident details</h2><p><strong>Raised by:</strong> {{ $incident->customer?->name ?? $incident->driver?->user?->name ?? 'Unknown participant' }} · {{ $incident->customer_id ? 'Passenger' : 'Driver' }}</p>@if($incident->driver)<p><strong>Assigned driver:</strong> {{ $incident->driver?->user?->name }} · {{ $incident->driver?->user?->phone }}</p>@endif<p><strong>Location:</strong> {{ $incident->latitude }}, {{ $incident->longitude }}</p><p><strong>Message:</strong> {{ $incident->message ?? 'SOS raised without a message.' }}</p><p><strong>Emergency contact:</strong> {{ $incident->emergency_contact_name ?? 'Not configured' }} @if($incident->emergency_contact_phone) · {{ $incident->emergency_contact_phone }} @endif</p><span class="badge {{ $incident->status }}">{{ $incident->status }}</span></section>
    <aside class="card"><h2 style="margin-top:0">Response</h2>@if($incident->status !== 'resolved')<form method="post" action="{{ route('admin.driver-safety.incidents.respond',$incident->public_id) }}">@csrf<div class="form-group"><label>Action</label><select name="status">@if($incident->status==='open')<option value="acknowledged">Acknowledge</option>@endif<option value="resolved">Resolve</option></select></div><div class="form-group"><label>Response note</label><textarea required name="note" maxlength="2000"></textarea></div><div class="actions"><button class="btn btn-primary">Record response</button></div></form>@else<p>Resolved {{ $incident->resolved_at?->format('d M Y H:i') }}</p>@endif</aside>
</div>
<section class="section card"><div class="section-head"><div><h2>External escalation</h2><p>Queued delivery evidence contains hashed destinations only.</p></div></div>@if($incident->escalations->isEmpty())<p class="empty">No external channel was configured when this SOS was raised. Configure the signed safety webhook and/or emergency-contact SMS before production.</p>@else<div class="table-wrap"><table><thead><tr><th>Channel</th><th>Provider</th><th>Status</th><th>Attempts</th><th>Provider evidence</th><th>Last attempt</th></tr></thead><tbody>@foreach($incident->escalations as $escalation)<tr><td>{{ str_replace('_',' ',$escalation->channel) }}</td><td>{{ $escalation->provider }}</td><td><span class="badge {{ $escalation->status }}">{{ $escalation->status }}</span></td><td>{{ $escalation->attempts }}</td><td>{{ $escalation->provider_reference ?? $escalation->response_excerpt ?? 'Pending' }}</td><td>{{ $escalation->last_attempted_at?->format('d M Y H:i') ?? 'Not attempted' }}</td></tr>@endforeach</tbody></table></div>@if($incident->status !== 'resolved' && $incident->escalations->contains('status','failed'))<form class="actions" method="post" action="{{ route('admin.driver-safety.incidents.retry-escalation',$incident->public_id) }}">@csrf<button class="btn btn-primary">Retry failed escalation</button></form>@endif @endif</section>
<section class="section"><div class="section-head"><h2>Immutable audit timeline</h2></div><div class="table-wrap"><table><thead><tr><th>Time</th><th>Actor</th><th>Transition</th><th>Note</th></tr></thead><tbody>@foreach($incident->events as $event)<tr><td>{{ $event->created_at->format('d M Y H:i') }}</td><td>{{ $event->actor?->name ?? 'System' }}</td><td>{{ $event->from_status ?? 'created' }} → {{ $event->to_status }}</td><td>{{ $event->note }}</td></tr>@endforeach</tbody></table></div></section>
@endsection