@extends('layouts.admin') @section('title','Support inbox') @section('heading','Support inbox')
@section('content')
<div class="section-head"><div><h2>Customer conversations</h2><p>Privacy-scoped requests with moderated content, abuse triage, and immutable operator audits.</p></div></div><form class="filter" method="get"><input name="search" value="{{ $search }}" placeholder="Subject or customer email"><select name="status"><option value="">All statuses</option>@foreach(['open','waiting','resolved','closed'] as $value)<option value="{{ $value }}" @selected($status===$value)>{{ ucfirst($value) }}</option>@endforeach</select><select name="priority"><option value="">All priorities</option>@foreach(['low','normal','high'] as $value)<option value="{{ $value }}" @selected($priority===$value)>{{ ucfirst($value) }}</option>@endforeach</select><label><input type="checkbox" name="reported" value="1" @checked($reported)> Needs moderation</label><button class="btn" type="submit">Filter</button></form>
<div class="table-wrap section"><table><thead><tr><th>Last activity</th><th>Subject</th><th>Customer</th><th>Priority</th><th>Messages</th><th>Moderation</th><th>Status</th><th>Assigned</th><th></th></tr></thead><tbody>@forelse($conversations as $item)<tr><td>{{ $item->last_message_at->diffForHumans() }}</td><td><strong>{{ $item->subject }}</strong><br><small>{{ str($item->public_id)->limit(14) }}</small></td><td>{{ $item->creator->name }}<br><small>{{ $item->creator->email }}</small></td><td><span class="badge {{ $item->priority==='high'?'rejected':'pending' }}">{{ $item->priority }}</span></td><td>{{ $item->messages_count }}</td><td>@if($item->reports_count)<span class="badge rejected">{{ $item->reports_count }} open</span>@else — @endif</td><td><span class="badge {{ in_array($item->status,['resolved','closed'])?'approved':'accepted' }}">{{ $item->status }}</span></td><td>{{ $item->assignee?->name ?? 'Unassigned' }}</td><td><a class="btn" href="{{ route('admin.support.show',$item->public_id) }}">Open</a></td></tr>@empty<tr><td class="empty" colspan="9">No support conversations match these filters.</td></tr>@endforelse</tbody></table></div><div class="pagination">{{ $conversations->links() }}</div>
@endsection